Shipping & Returns

Shipping & handling

(Standrad) is just $9.00 per order within the *Continental U.S. only, excluding Hawaii, Alaska and Puerto Rico.Unit itms S&H are $5.95 (USPS).

NOTE: Orders ship the same day if placed before 2 PM EST (Monday - Friday) and if all items in the order are in stock.
Special Order Items: As an additional service to our customers and to help you find the right products for all of your needs, we are pleased to offer special order items. These items are not typically stocked in one of our warehouses and are only ordered when requested by a customer. Also, since we only order these products when they are requested, additional time will be needed for processing and shipping. These items will usually ship to the customer within 7-10 days.

To keep your shipping costs low, packages less than 1 pound will ship United States Postal Service (USPS). Orders shipped to Alaska, Hawaii and Puerto Rico are subject to additional charges. International orders are also subject to additional charges. If ordering online, your charges will appear upon Checkout. If you prefer to call Customer Service to place your Alaska, Hawaii, Puerto Rico or international order, 732-873-1040/732-325-1859

UPS Standard Shipping (On Demand by Customer only)

3-10 business days depending on your zip code
Alaska, Hawaii and Puerto Rico excluded
Rural areas may take additional time
Monday - Saturday delivery

Note: Orders being shipped to FPO, APO and P.O. Boxes are delivered via USPS, regardless of weight. 

UPS 3 Day Select

3 business days
Example: If order is placed on Monday before 2 PM (EST), delivery would be on Thursday
Available in select areas
Monday - Friday delivery

UPS 2nd Day Air

2 business days
Example: If order is placed on Monday before 2 PM (EST), delivery would be on Wednesday
Monday - Friday delivery

UPS Next Day Air Saver

1 business day
Example: If order is placed on Monday before 2 PM (EST), delivery would be on Tuesday before 3 PM in major metropolitan areas
Monday - Friday delivery

UPS Next Day

1 business day, before 10 AM
Example: If order is placed on Monday before 2 PM (EST), delivery would be on Tuesday before 10 AM in major metropolitan areas
Monday - Friday delivery

Note: Orders being shipped to FPO, APO and P.O. Boxes are delivered via USPS, regardless of weight. 

Additional charges will be applied if the delivery address is incorrect, or if the package needs to be forwarded to a different location. 

We now offer On Phone - ordering to International customers.

DHL Global Benefits


Transit times average between 10 – 15 business days from collection to delivery
Domestic and international door-to-door coverage

International Surface Air Lift US Postal Service Benefits


Expedited dispatch and transportation for First–Class Mail International items
Delivery times average 9–14 business days

Travels directly from the U.S. to its destination country by air

Follow these easy steps:

International Shipping Terms and Conditions
Vitacost ships nutritional supplements to countries around the world. Please read the following terms and conditions carefully to avoid additional charges or delayed delivery of your order.

Product Pricing and Exchange Rates:
All prices listed are in U.S. dollars. When you pay by credit card, the credit card company will calculate the exchange rate and include it in your monthly statement.

International Addresses:
NOTE: You must provide a street address for shipping. We cannot ship to P.O. Boxes internationally.

International Shipping Fees, Import Duties and Taxes:

All International shipments will be charged postage costs calculated by weight and destination.
Import Taxes: Vitacost's prices do not include customs fees, taxes and tariffs. You may have to pay import taxes, customs duty, etc. These charges are separate from your shipping charge, and you will be billed directly for them.
Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country.
You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be.
It is your responsibility to make sure that you are allowed to import nutritional supplements from the U.S

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